Frequently asked questions

Good to know before it grows.

Find concise answers about Grow One, Growpads, ordering and subscription management.

01

Grow One

What is the difference between Solo, Duo and Trio?

Every variant is three modules wide and includes a complete lower service row with logic, pump and water reservoir. Solo adds one illuminated planting row, Duo two and Trio three.

How does watering work?

The integrated water supply keeps moisture available to the growing modules. You top up the tank and monitor its level instead of watering every space separately.

Does Grow One need daylight?

Integrated LED modules provide a regular light cycle. Bright ambient light is welcome, but a sunny windowsill is not the basis of the system.

Can I expand Grow One later?

The concept is modular. Any expansion must match the installed rail, power and water supply as well as the relevant product revision.

02

Growpads and care

What is a Growpad?

A Growpad is the variety-specific consumable insert for the GG-54 carrier. It is stored dry and supplied by the Grow One system once inserted.

Which varieties are available?

The range includes 14 herbs: basil, thyme, rosemary, spearmint, parsley, coriander, chives, dill, chervil, oregano, sage, lemon balm, marjoram and tarragon. The ten additions are labelled as biological pilot varieties.

Can I use my own seeds?

Grow One is designed for reproducible use with matching GG-54 Growpads. Other seeds may need different germination and supply conditions and are not listed as the tested standard use.

How often can I harvest?

That depends on the variety, growth and pruning. Regular moderate harvesting encourages bushy regrowth in basil and mint, while rosemary grows more slowly.

03

Orders and subscriptions

How does the Growpad subscription work?

Choose a product, variety and delivery interval. Your account shows the next delivery and lets you pause, resume or cancel the subscription.

Are real payments already processed?

The current application is in product and checkout test mode. Payment providers, delivery regions and legal copy will be reviewed and enabled before commercial launch.

Where do I manage orders and subscriptions?

After signing in, orders and Growpad subscriptions are collected in the “My garden” area.

Ready for more green?

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